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VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting

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In this article, we will see how to solve VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting error if you are also getting this one in your Windows 10 System. But before that Let me explain you more about the problem I was facing last night. Basically, I am having multiple VMs created on Virtualbox installed on Windows 10 system.

Last night when I was working on my Debian 10 VM, suddenly system stopped responding and after a while it got restarted automatically. All my running VMs got closed unexpectedly and unsaved files data gone. Once the system came up, I again started VirtualBox and tried to switch on my Debian 10 VM but it got failed with the "VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting" error.

While this error could occur due to multiple reasons but in my system it occurred due to problem in vboxsup service. In this article, I will show you how to detect the root cause of the problem if you are also getting this kind of issue and then the steps to solve it.

VERR_OPEN_FAILED File/Device open failed Driver is probably stuck stopping/starting

VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting

Also Read: How to Download and Install Oracle VirtualBox on Windows 10

As given in the VBoxHardening logs, I first ran sc.exe query vboxsup command to check this service. From the below output, I noticed that vboxsup service is currently showing not installed.

NOTE:

Please make sure to run the command prompt as administrator to run the below commands.

VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting 2

So to install vboxsup service, first I went to C:\Program Files\Oracle\VirtualBox\drivers\vboxsup folder and right clicked on VBoxSup and then clicked on Install. This installed the service successfully.

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NOTE:

Please note that you might require administrator or equivalent access to go inside C drive folder and to install the below service.

VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting 3

To check and verify the installation, I again ran same command i.e sc.exe query vboxsup and this time I noticed that the service is showing on the output but is currently in STOPPED state as you can also see below.

VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting 4

So to start the service, I ran sc.exe start vboxsup command and noticed that it started successfully and showing in RUNNING state as shown below.

VERR_OPEN_FAILED File/Device open failed. Driver is probably stuck stopping/starting 5

Once the vboxsup service started, I tried starting my Virtual machine again from VirtualBox and guess what, it started successfully this time. This confirms that the above solution worked and now I am able to use my VM. But it is not necessary that the same solution would work for you as well. There could be a chance that you might be facing this error due to some other reason. Please let me know in the comment box so that I can help you with this. Hope this article helped !!

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