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NtCreateFile failed: 0xc0000034 STATUS_OBJECT_NAME_NOT_FOUND

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In this article, we will see how to solve NtCreateFile failed: 0xc0000034 STATUS_OBJECT_NAME_NOT_FOUND error if you are also getting this one in your Windows 10 System. To give you more insight about the problem, I am running Ubuntu 20.04 LTS VM on Virtualbox installed on Windows 10 System. Yesterday, while the VM was running my system suddenly stopped responding and after sometime it got restarted automatically.

So all the open files, browsers and running VM got unexpectedly closed. Once the system restarted, I tried to start the Ubuntu 20.04 LTS VM but it got failed with the error "NtCreateFile failed: 0xc0000034 STATUS_OBJECT_NAME_NOT_FOUND". While this error could occur due to any reasons, here I will show you the exact root cause in my case and what I did to solve it.

NtCreateFile failed: 0xc0000034 STATUS_OBJECT_NAME_NOT_FOUND

NtCreateFile failed: 0xc0000034 STATUS_OBJECT_NAME_NOT_FOUND

Also Read: How to Download and Install Oracle VirtualBox on Windows 10

When I checked VBoxHardening log file to collect more information about the error then I noticed that the error is pointing to driver being stuck may be in stopping/starting state due to which VM is unable to start.

24a4.1d30: Error -101 in supR3HardenedWinReSpawn! (enmWhat=3)
24a4.1d30: NtCreateFile(\Device\VBoxDrvStub) failed: 0xc0000034 STATUS_OBJECT_NAME_NOT_FOUND (0 retries)

Driver is probably stuck stopping/starting. Try 'sc.exe query vboxsup' to get more information about its state. Rebooting may actually help.

So I first tried to run sc.exe query vboxsup in the command prompt as mentioned in the logs to check the status of the service. Here I found that the vboxsup service does not exist and hence showing as not installed.

NOTE:

Please make sure to start the command prompt as administrator to run the privileged commands.
C:\Windows\system32>sc.exe query vboxsup
[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.

NOTE:

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Please note that you may require administrator or equivalent access to go inside the C drive folder and to install the below service.

So to install the above service, I went to C:\Program Files\Oracle\VirtualBox\drivers\vboxsup folder and right clicked on VBoxSup and then clicked on Install to first install this service. Once it got installed successfully, I checked the status again by running same sc.exe query vboxsup command and this time I noticed that the driver is showing installed but it is currently in STOPPED state as you can also see below.

C:\Windows\system32>sc.exe query vboxsup

SERVICE_NAME: vboxsup
        TYPE : 1 KERNEL_DRIVER
        STATE : 1 STOPPED
        WIN32_EXIT_CODE : 1077 (0x435)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT : 0x0
        WAIT_HINT : 0x0

To start the above service, I ran sc.exe start vboxsup command as shown below. This started the successfully with status showing in RUNNING state as shown below.

C:\Windows\system32>sc.exe start vboxsup

SERVICE_NAME: vboxsup
        TYPE : 1 KERNEL_DRIVER
        STATE : 4 RUNNING
        (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT : 0x0
        WAIT_HINT : 0x0
        PID : 0
        FLAGS :

Once the VBoxSup service started, I again tried to start my VM and this time I noticed that VM started without any error. This confirms that above solution worked for me. Hopefully this will work for you as well. Please let me know your feedback in the comment box.

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